Last updated: August 14, 2026
This policy applies to subscriptions to CronAlive, operated by CronAlive, operated by an individual entrepreneur. It forms part of our Terms of Service.
You can cancel a subscription at any moment — from the app or by emailing support@cronalive.com from the address on the account. Cancelling stops future renewals; your plan stays active until the end of the period you have already paid for.
If you ask for a refund rather than simply cancelling, we refund the unused remainder of the paid period, calculated pro rata. The part of the period already served is not refunded.
Example: on a yearly plan of $67 cancelled after four months, eight months remain unused — the refund is $67 × 8/12 = $44.67.
This applies to both monthly and yearly subscriptions, and it is in addition to any statutory withdrawal rights you may have as a consumer in your jurisdiction — where the law gives you a better outcome, the law wins.
You can also contact Paddle directly through their buyer support, since they are the Merchant of Record for the transaction.
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns. Refunds are issued to the original payment method. Once approved, Paddle typically settles within a few business days; how quickly it appears on a statement depends on your bank or card issuer.
The Free plan costs nothing, so there is nothing to refund.
Anything unclear — write to support@cronalive.com. If you think this policy has been applied incorrectly, say so in the same email: we would rather fix it than argue.